Terms & Conditions

1. Introduction

These Terms and Conditions govern the use of the God Tier Grading Ltd (“GTG”, “we”, “us”, “our”) website and the services we provide.

By accessing our website, creating an account, or submitting items to GTG, you agree to be bound by these Terms and Conditions.

These Terms apply to all services provided by GTG through our website or associated platforms, including grading, encapsulation, evaluation, and any related services we may offer from time to time.

If you do not agree with these Terms, you must not use our website or services.

2. Eligibility

You must be at least 18 years of age to create an account or submit items for grading.

By using our services, you confirm that you have the legal authority to enter into a binding agreement.

3. User Accounts

Certain features of the website may require an account.

You are responsible for:

• maintaining the confidentiality of your account credentials
• ensuring the accuracy of information provided
• all activity conducted through your account

GTG reserves the right to suspend or terminate accounts where misuse, fraud, or breach of these Terms is suspected.

4. Submission of Cards

Cards submitted to GTG must comply with our submission guidelines and service rules.

By submitting items, you confirm that:

• you are the lawful owner or authorised agent of the owner
• the items are submitted truthfully and without misrepresentation
• the declared value is accurate to the best of your knowledge

GTG reserves the right to refuse service or return items that do not meet submission requirements.

5. Declared Value

Each submitted card must include a declared value representing its estimated market value at the time of submission.

Declared value may be used for:

• service eligibility
• insurance coverage
• compensation limits in the event of loss or damage

GTG reserves the right to adjust service levels or decline submissions where declared value is considered inaccurate or inappropriate.

6. Grading Process

Card grading is based on GTG’s proprietary grading standards and methodology.

Grades assigned by GTG represent the professional opinion of GTG at the time of grading based on the condition of the card and our grading criteria.

Grading outcomes may vary between grading companies and may change over time as standards evolve.

A grading result does not constitute a guarantee of:

• card value
• future condition
• authenticity beyond reasonable assessment

Grading opinions expressed by GTG reflect our assessment at the time of evaluation and may evolve as grading standards, technologies, and industry practices develop. GTG shall not be liable for differences of opinion between grading companies or for changes in market perception relating to grading outcomes.

7. Authenticity and Alterations

While GTG performs reasonable inspection to identify alterations, restorations, or counterfeit items, no grading service can guarantee detection of all modifications.

Cards may be designated with qualifiers or labels where alterations, damage, or other conditions are identified.

GTG reserves the right to decline grading or encapsulation where authenticity or integrity cannot be reasonably determined.

GTG does not guarantee that any card submitted is genuine or free from alteration. While reasonable inspection procedures are applied, grading outcomes should not be interpreted as a definitive authentication guarantee.

8. Encapsulation

Graded cards may be encapsulated in a protective holder.

Encapsulation is designed to protect the card but does not guarantee permanent protection against:

• environmental conditions
• physical impact
• tampering
• deterioration over time

Any attempt to tamper with or open a slab invalidates the certification associated with that item.

9. Turnaround Times

Estimated turnaround times are provided as guidance only.

Actual processing times may vary depending on:

• submission volume
• operational conditions
• verification requirements

GTG does not guarantee completion within any specific timeframe unless explicitly stated.

10. Payments

All grading services must be paid for in accordance with the pricing displayed at the time of order.

GTG may use third-party payment processors to facilitate transactions.

Failure to complete payment may result in suspension or cancellation of submissions.

11. Shipping and Handling

Customers are responsible for securely packaging and shipping cards to GTG.

GTG is not responsible for items lost or damaged before they are received at our facility.

Once items are received, they will be handled in accordance with our Shipping and Insurance Policy.

12. Limitation of Liability

To the maximum extent permitted by law, GTG’s liability for any loss or damage relating to submitted items shall not exceed the applicable compensation limits defined within the GTG Shipping and Insurance Policy.

Specific rules relating to shipping, insurance coverage, compensation limits, and claims procedures are set out in our Shipping and Insurance Policy, which forms part of these Terms.

GTG shall not be liable for:

• indirect or consequential losses
• changes in market value
• missed sales opportunities
• investment losses relating to grading outcomes

Nothing in these Terms limits or excludes liability where such limitation would be unlawful.

13. Intellectual Property

All content on the GTG website, including branding, designs, software, and grading systems, is the intellectual property of GTG unless otherwise stated.

Users may not reproduce, distribute, or exploit website content without permission.

14. Acceptable Use

Users must not misuse the website or services, including:

• attempting to gain unauthorised access to systems
• submitting fraudulent or stolen items
• interfering with website functionality
• engaging in abusive or unlawful behaviour

GTG reserves the right to restrict access where misuse occurs.

15. Dispute Resolution

Any disputes relating to the use of the website or services should first be addressed through our complaints procedure.

If a dispute cannot be resolved informally, it shall be governed by the laws of England and Wales.

16. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any legal proceedings relating to these Terms shall be subject to the jurisdiction of the courts of England and Wales.

17. Force Majeure

GTG shall not be liable for any failure or delay in performing its obligations where such failure or delay results from events beyond its reasonable control. These may include, but are not limited to:

• natural disasters

• fire or flood

• power or infrastructure failure

• cyber incidents or system outages

• labour disputes or industrial action

• transportation or courier disruptions

• government actions or regulatory changes

Where such events occur, GTG will take reasonable steps to resume services as soon as practicable.

18. Changes to These Terms

GTG may update these Terms from time to time to reflect changes in services, law, or operational requirements.

The current version will always be published on this page with the latest revision date.

19. Entire Agreement

These Terms, together with our associated policies (including Privacy Policy, Cookie Policy, Shipping and Insurance Policy, and Refund Policy), constitute the entire agreement governing the use of our website and services.