Privacy Policy

1. Introduction

This Privacy Policy explains how God Tier Grading Ltd ("GTG", "we", "us", "our") collects, uses, stores, and protects personal data when you use our website or services.

This includes data collected when you:

• access our website
• create an account
• submit cards for grading
• place an order
• contact us through our services
• interact with our platform

We process personal data in accordance with UK GDPR and the Data Protection Act 2018.

2. Data We Collect

We collect only the information necessary to operate our services.

Identity and Contact Information

May include:

• name
• email address
• postal address
• telephone number (if provided)

This information is required for account management, service delivery, and order fulfilment.

Account Information

If you create an account on our platform we may collect:

• account credentials
• login activity
• account preferences
• submission history

Submission and Transaction Information

When you submit cards for grading we may collect:

• card submission details
• declared card value
• grading order information
• payment records
• shipping information

This information is necessary to provide grading services and manage submissions.

Technical and Usage Data

We may collect technical data relating to website usage, including:

IP address

browser type

device information

website interaction data

diagnostic and performance data

This information helps maintain website security and improve system performance.

Communication Data

If you contact us through our services, we may retain records of communications for service management and operational purposes.

3. How We Use Personal Data

We use personal data only where necessary to operate our services.

Personal data may be used to:

• create and manage user accounts
• process grading submissions
• process payments and transactions
• manage shipping and order fulfilment
• operate and maintain our website
• improve system performance and reliability
• detect fraud, abuse, or security threats
• comply with legal obligations

We do not sell personal data to third parties.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Contractual necessity

Processing required to provide grading services and fulfil orders.

Legitimate interests

Operating and securing our website, improving services, and preventing fraud.

Legal obligations

Compliance with applicable laws, accounting rules, and regulatory requirements.

Consent

Where required, such as for non-essential cookies or marketing communications.

5. Data Sharing

We may share personal data with trusted service providers where necessary to operate our services.

These may include:

• payment processors
• shipping and logistics providers
• website hosting and infrastructure providers
• analytics providers
• fraud prevention services

All service providers are required to process data securely and only for authorised purposes.

We do not permit third parties to use personal data for their own marketing.

6. International Data Transfers

Where service providers operate outside the United Kingdom, personal data may be transferred internationally.

In such cases, appropriate safeguards are used to ensure data protection standards consistent with UK GDPR.

7. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy.

Retention periods may vary depending on:

• account activity
• order and transaction records
• legal and accounting obligations
• dispute resolution requirements

When personal data is no longer required, it will be securely deleted or anonymised.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against:

• unauthorised access
• accidental loss
• misuse
• alteration or disclosure

Access to personal data is restricted to authorised personnel and trusted service providers.

9. Your Data Protection Rights

Under UK GDPR, individuals may have the right to:

• access their personal data
• request correction of inaccurate data
• request deletion of personal data where appropriate
• restrict or object to certain processing
• request transfer of personal data where applicable

These rights may be limited where data processing is necessary for legal, contractual, or regulatory obligations.

10. Cookies and Tracking

Our website uses cookies and similar technologies to operate and improve our services.

Further details about the cookies we use and how they can be managed are provided in our Cookie Policy.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our services.

The updated version will always be published on this page with the revised date.